Herb Gordon Subaru FAQ
Herb Gordon Subaru proudly serves Silver Spring, Columbia, Laurel, and surrounding Maryland communities with a complete selection of new Subaru vehicles and quality pre-owned options. Our dealership combines extensive product knowledge with a genuine commitment to customer satisfaction and the Subaru Love Promise®. Whether you're seeking adventure-ready capability or family-friendly reliability, our experienced team is here to help you find the perfect Subaru for your lifestyle and to answer your frequently asked questions.
New and Certified Pre-Owned Vehicles
What New Subaru Models Are Available at Herb Gordon Subaru?
We carry the full lineup of new Subaru vehicles, including the Subaru Outback, Subaru Crosstrek, and the spacious Subaru Ascent. Each offers Symmetrical All-Wheel Drive® and advanced safety features.
What Are the Benefits of Buying a Subaru Certified Pre-Owned Vehicle?
Every Subaru Certified Pre-Owned model undergoes a 152-point inspection and includes a 7-year/100,000-mile Powertrain Limited Warranty, 24/7 Roadside Assistance, and a CARFAX® Vehicle History Report™.
Can I Custom Order a New Subaru?
Yes. If you have a specific trim, color, or feature combination in mind, our team can help you custom-order a Subaru that perfectly fits your lifestyle.
Do You Offer Hybrid or Electric Subaru Models?
Absolutely. We feature the Subaru Crosstrek Hybrid and the all-electric Subaru Solterra, both combining efficiency with capability.
What's In Your Used Inventory?
We carry a wide variety of American, German, Japanese, and Korean makes and models, so we're worth visiting even if a Subaru vehicle isn't your first choice!
Financing and Leasing
Can I get approved for financing with less-than-perfect credit?
Yes, our Subaru finance department works with multiple lending partners to help customers across various credit situations. We take time to understand your unique circumstances and present financing options that fit your budget. Start the approval process today by completing our secure online application.
Do You Offer Subaru Lease and Finance Specials?
Yes. Subaru frequently offers national incentives, and Herb Gordon Subaru provides additional dealership-exclusive specials. Visit our website for current offers.
Should I Lease or Buy My Subaru?
Leasing lets you enjoy the latest Subaru models every few years, while purchasing builds ownership equity. Our finance team will help you determine the right choice based on your goals and driving habits.
Do You Offer Special Programs for College Graduates or Military Members?
Yes! Subaru provides special programs for recent college graduates and eligible military personnel. Our finance team can help you verify eligibility and apply the savings.
Can I Trade In My Current Vehicle?
Yes. You can use our online trade-in tool to estimate your vehicle's value and apply it toward your next Subaru purchase or lease.
Service and Maintenance
What Services Does Herb Gordon Subaru Provide?
Our factory-trained technicians handle all your Subaru maintenance needs, from oil changes and brake repairs to tire replacements and multi-point inspections.
Can I Schedule Service Online?
Absolutely. Use our online scheduling tool to book service at your convenience and view available appointment times.
Do You Offer Pickup and Delivery for Service?
Yes. We offer pickup and delivery options for select maintenance and repair appointments. Please contact our service team for availability.
General Information
Where Is Herb Gordon Subaru Located?
We're located at 3161 Automobile Blvd. in Silver Spring, MD, conveniently serving drivers throughout Montgomery County and beyond.
What Are Your Dealership Hours?
Our showroom and service center hours vary slightly by day. Visit our website for the most up-to-date schedule.
Do You Offer Courtesy Transportation or Loaner Vehicles?
Yes. We provide courtesy vehicles for qualifying service visits to make your experience more convenient.
Start Your Adventure with Herb Gordon Subaru Today
Herb Gordon Subaru has built a reputation for reliable, friendly service that keeps customers returning year after year. Our dealership is open the last Sunday of each month from 12-5 PM for added convenience, and we're always ready to help with sales, service, or parts needs. Visit us today to experience the Herb Gordon Subaru difference.
