The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Herb Gordon Subaru dedicated locally to the Love Promise?

Herb Gordon Subaru promises to be a strong advocate in our community, and not just an automotive retailer. We will continue to support those organizations we currently are engaged with, including the Holy Cross Homecare & Hospice and the American Cancer Society. We believe that these vested relationships are an essential element to our civic duty. We pledge to continue to build upon our philanthropic efforts because we understand the value of doing what is right not for the business but for the lives we positively affect.

American Cancer Society, American Red Cross

Did Herb Gordon Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Herb Gordon Subaru

Subaru and Herb Gordon Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Thank You - david r

I wanted to take a moment to thank Herb Gordon Subaru for the on-going support for the community. Eddie Sarecky represented Herb Gordon at the recent event for In Honor of Her, which supports victims of domestic violence and educates on this issue. I greatly appreciate Herb Gordon Subaru and Mr. Sarecky for reaching into the community and providing sponsorship for important organizations like this. This caring and being a good "neighbor" is also reflected in how Herb Gordon customers are treated. I have purchased three cars from the Herb Gordon Group and it has always been a pleasurable experience.

Thank You

Miracle4Melanie Supporting our Nation's Heroes - Erica S

Miracle 4 Melanie, a 501c3 not for profit organization, hosts an annual retreat each year for our Nation's service men and women to offer them a few days away from the stressors of military life to focus on their road to recovery. Each year, our organization holds an annual golf outing to raise all of the money to support our mission. Herb Gordon Subaru, and their General Manager, Ed Sarecky, adopted our cause and helped us, not just financially, but with a level of participation that far exceeds what we would ever ask of a sponsor. Mr. Sarecky, and the Herb Gordon Subaru team helped ensure that our organization, and our outing are first class start to finish. For the first time, this event was able to break records financially, raising over 100,000 dollars to support our Nation's heroes. We had a number of wonderful local sponsors, but none to the level of investment of the Herb Gordon Subaru team. Mr. Sarecky absolutely lives the Subaru "Share the love" mission- and this is evident in his commitment to his partner philanthropic organizations. The individuals who participated in the event all called out how much fun it was to be competing for a "Hole in One" Car, and the Subaru brand was by far the one that made the biggest impact at the event. Thank you, Mr. Sarecky for your investment and support of our Nation's heroes. You truly embody the "share the love" mission, and your community appreciates the work you team does every day! Our family will be Herb Gordon Subaru loyalists for life - because it is not just a car... but a community- and one that we are proud to be a part of!

Miracle4Melanie Supporting our Nation's Heroes

Herb Gordon Subaru Shares Love Fighting Cancer - Vivienne S

Herb Gordon Subaru “Shared the Love” with the American Cancer Society and rose to the challenges brought on by COVID-19, making an incredible impact on the fight against cancer. The Subaru dealership did an excellent job of keeping their customers and staff healthy and safe during the pandemic by observing safety protocols while delivering outstanding service. Their team spirit persevered during the 2021 Herb Gordon Subaru Share the Love campaign resulting in an incredible $17,394 donation that comprised a significant part of the $52,327.61 check presented to the American Cancer Society in May. The Share the Love donation will not only help fund free cancer patient services, including free transportation to treatment and the 24/7 American Cancer Society hotline at 1-800-227-2345 that is staffed by trained cancer information specialists, but also fuel new cancer research breakthroughs and discoveries to help find new cures. Herb Gordon General Manager Eddie Sarecky presented the Share the Love check to the American Cancer Society along with two other MileOne Autogroup Subaru dealers: Heritage Subaru Catonsville and Heritage Subaru Owings Mills that were part of this collective Share the Love gift. Photo caption: Rich Hollander, General Manager, Heritage Subaru Catonsville | Eddie Sarecky, General Manager, Herb Gordon Subaru | Shawn Davie, General Manager, Heritage Subaru Owings Mills

American Cancer Society
Herb Gordon Subaru Shares Love Fighting Cancer

Herb Gordon Subaru Helps Drive Away Cancer - Vivienne S

The American Cancer Society thanks Herb Gordon Subaru for its incredible support of the Society’s Road to Recovery program during 2020. Prior to the pandemic, Herb Gordon Subaru fueled numerous free rides to treatment for cancer patients with their Transportation to Treatment campaign. Herb Gordon Subaru’s donations helped patients in need of rides get to their cancer treatment in the Baltimore area during January, February and March 2020. Unfortunately, because of COVID-19, the American Cancer Society had to temporarily suspend the free ride program out of concern for patient and driver safety. Rides are provided by American Cancer Society volunteers who use their own vehicles to take patients to treatment. Once the environment is safe again, Road to Recovery will reopen. “Being in the automotive industry, transportation is what we do. The American Cancer Society’s Road to Recovery program is a fitting charity for Herb Gordon Subaru so that we can help cancer patients who don’t have rides get to their lifesaving treatment,” says Herb Gordon Subaru General Manager Eddie Sarecky.“Herb Gordon Subaru is a tremendous partner with the American Cancer Society and helping provide rides to treatment for cancer patients is a perfect match with our mission,” says Tswana Sewell, executive director of the American Cancer Society in the Greater Washington, DC/Maryland region. “We are very grateful for the passionate support of Herb Gordon Subaru and for their amazing employees who go the extra mile to fundraise so that cancer patients who are too sick to drive themselves or who do not have enough family and friends to provide rides can get to treatment.”

American Cancer Society
Herb Gordon Subaru Helps Drive Away Cancer

Fighting Cancer During a Pandemic - Vivienne S

Cancer hasn’t stopped and neither has the American Cancer Society during the pandemic. The same can be said for the staff at Herb Gordon Subaru who have been busy making a strong impact in the fight against cancer during this challenging time. To adjust to the pandemic, they had to change their usual American Cancer Society fundraising activities that included luncheons and raffles in previous years. Instead they created Jersey Fridays during which Herb Gordon Subaru staff can wear their favorite team jerseys to work on Fridays for a contribution of $5. They plan to continue Jersey Fridays through next year. They raised cancer awareness and fundraised with pink American Cancer Society bracelet sales and by selling hundreds of raffle tickets for an amazing 2020 car giveaway. In addition, the American Cancer Society is their charity of choice for the Subaru Share the Love campaign, which contributes $250 for each car sale to a Herb Gordon Subaru buyer’s charity of choice, which most frequently is the American Cancer Society. Herb Gordon Subaru General Manager Eddie Sarecky says, “During these times of difficulty, it’s very inspiring to see how my team still steps up to make a difference in people’s lives. They are very passionate about the fight against cancer. “The American Cancer Society is very grateful to Herb Gordon Subaru for the incredible support they provide in the fight against cancer. The pandemic has delayed cancer screenings and treatment, as well as putting our mission at risk for the first time in the American Cancer Society’s 107-year history. Because of COVID-19, we are only able to fund cancer research at 50 percent this year, so every dollar raised is extremely important. The enthusiasm and commitment of the Herb Gordon Subaru team makes an enormous contribution in helping to save lives and improve quality of life for cancer patients and their loved ones,” says Tswana Sewell, executive director of the American Cancer Society in the Greater Washington, DC/Maryland region.

Fighting Cancer During a Pandemic

You Are Loved Subaru - Carolyn S

June 2020 Dear Subaru, I would like to share my gratitude to your Herb Gordon service team, especially your service advisor Vitaliy Khlebnikov, and your loaner car administrator Laurie Axtell, for kindness and compassion as I navigated my personal situation during the COVID-19 pandemic. I was a daily caregiver for my mother at a nearby nursing facility. I took my car to Herb Gordon for an oil change and service at the beginning of March. I was provided a loaner car while my car was being serviced. I appreciated the accommodation. When I sensed that COVID was here in Maryland and that my mom’s nursing facility would go into lockdown, I simply stopped in place, refusing to go anywhere, and imposing full self-isolation, in fervent hope that I would be able to continue to care for my mom in her nursing facility. My just-serviced car and your loaner car were caught in opposite places. I kept in touch with Herb Gordon about my evolving situation as the world itself turned upside down. Vitaliy and Laurie were compassionate and understanding during an extremely intense and uncertain time. I didn’t feel pressured to have to choose between the risk of switching cars and my mother’s life. For that, I am beyond grateful. I could focus on advocating for my mom completely. Further, my continued self-isolation allowed the nursing facility to grant me access to care for my mom as she was dying, and that was priceless. Right before my mom got COVID in April, I was permitted special entry to the parking lot of my mom’s gated nursing facility for a window wave with my mom on my birthday. Somehow, I knew that would be the last time we would see each other before she got COVID. I was grateful for the opportunity and I went for it. I made a sign, ‘You Are Loved’, drove to her facility, and held it up for my mom to see. My mom waved to me as she saw her brave daughter jumping up and down holding the sign high and with such presence and excitement outside her window. I tried any and all ways to bring joy and love to my mom in a heartbreaking situation. Your loaner Subaru was part of that precious moment and I had a very meaningful birthday. Herb Gordon provided the transportation ;-) I have included photos of my birthday window wave event with your loaner Subaru. I included another special photo - me holding my mom's hand before she died. It was taken inside the COVID unit at her nursing facility. With their own choice of compassion, as well as knowing that I had been in full self-isolation for weeks prior, the nursing facility made the rare exception for me to come be with my mom as she was dying. Herb Gordon's kindness in allowing me to be isolated and safe from exposure paved the way for me to get the opportunity to comfort and care for my mom in person, and giving us the precious gift of being together again. Your loaner Subaru and I have been through a lot in the last three months. We experienced many milestones together. Your car carried me to my mom’s facility on the last day I was able to care for her before the facility went on full lockdown in March. Your car accompanied me to my birthday celebration at my mom’s facility for a window wave in April. Your car sat waiting at my house, ready for the inescapable phone call about my mom’s declining health and death. Your car carried me to my mom’s bedside as she lay dying of COVID in mid-April. Your car carried me on the quiet drive home after she died. Your car sat with me in quarantine as I wondered about my own health after being in the COVID unit with my mom. Your car carried me plus a few azalea branches from my yard to my mom’s graveside burial. When I was let back in to my mom’s nursing facility in June, two months after she died, your car carried my mom’s belongings to my home after I cleaned out her room. Now it is time for return. What an amazing experience your loaner Subaru and I have had together. After all, it was ‘just an oil change’… My family and I are long-time Subaru owners. My parents bought their first Subaru from you in 1990. I bought my first Subaru from you in 1993. My 2011 Forester is Subaru #5 in my family. I’m going to call your three-month loaner Subaru #5b. :-) The kindness that Vitaliy, Laurie, and Herb Gordon Subaru gave me allowed me to bring joy, comfort, and physical presence to my mom as she died of COVID. I read a letter to my mom after our experience together in March and April. It is titled, “Dear Mom, You Are Loved.” Here is the link: Please know that Herb Gordon played a such an important role in our story, enabling the rest of the ‘You Are Loved’ journey to play out. One small act of kindness… Thank you to the Herb Gordon team. There are so many challenges and tragedies in the world that we cannot fix, but we can act with kindness through difficult times. Kindness is a choice and kindness is everything! With gratitude, Carolyn

You Are Loved Subaru

Appreciative ER staff - Amanda L

Herb Gordon Subaru was so generous in donating boxes lunches to the entire ER staff at Medstar Montgomery Hospital during covid! It was such a kind gesture that truly helped in boosting the morale of overworked ER staff :)

Appreciative ER staff

Herb Gordon Subaru American Cancer Society Drive - Vivienne S

Herb Gordon Subaru staff have an incredible passion for helping cancer patients get free rides to treatment by fundraising for the American Cancer Society’s Road to Recovery program. On November 7, 2019, Herb Gordon Subaru hosted a special luncheon fundraiser and presented the American Cancer Society with a $7,500 check that will provide more rides for cancer patients. The entire Herb Gordon Subaru staff was active in raising these funds from a large slate of events, their own personal contributions and asks to family and friends. They are continuing to fundraise to top the recent check donation. For example, staff made contributions for the recent luncheon, held in the dealership showroom, as well as entering fundraising raffles for sports tickets. Herb Gordon Subaru also participates in the MileOne Autogroup Transportation to Treatment program that has contributed generously to supplement Road to Recovery volunteer driver rides. When American Cancer Society volunteer drivers aren’t available, rides may be made possible through taxis, Uber and Lyft in select areas of Northern Virginia and Maryland. Having reliable transportation to treatment is one of the biggest roadblocks for cancer patients in fighting their disease. An estimated 3.6 million Americans delay or have difficulty getting needed medical care each year due to the lack of available, affordable transportation. That's why a successful transportation assistance program, like the one that Herb Gordon Subaru supports, is a tremendous asset, and donations play a critical role. Annually, MileOne Autogroup raffles off a brand new vehicle with the proceeds going to the American Cancer Society to fund cancer patient transportation. Photo caption: (l to r) American Cancer Society communications director Vivienne Stearns-Elliott and Herb Gordon Subaru staff: Alma Umana, Claudia Herrera, Brittany Hall, Ed Sarecky, Michael Roy, Rodrigo Andrade, Jason Withrow, Mercy Auza and Zack Powers.

Herb Gordon Subaru American Cancer Society Drive

Thank you for the AAAS/Subaru Science Books! - Jackie S

Argyle Middle School has been the lucky and grateful recipients of 150 science books that were all nominated by AAAS for the AAAS/Subaru SB&F Prize for Excellence in Science Books. We have some of the books in the media center (library) for all students to check out and enjoy, and the rest are in the science classrooms for students to read when they have completed their classwork. Some of this year's favorites are "Impact" a book aboiut asteroids, by Elizabeth Rusch; "Itch" by Anita Sanchez, which is about all the things that make you itch; and "Trash Revolution" by Erica Fyvie, and this book is about how we can all do our part to reuse, recycle, and reduce trash. Thank you so much, Herb Gordon Subaru! We can never have too many books!

Thank you for the AAAS/Subaru Science Books!

Blankets comfort all! - Jessica A

Seven people, 3 floors and so many blankets. The partnership between Subaru and Leukemia and Lymphoma Society has given the members of the Light The Night team the opportunity to deliver blankets to hospitals all in throughout the DMV area. But when we were asked to deliver them to the Children’s Hospital in Washington, DC, we were able to hand deliver blankets to rooms of patients, alongside hospital staff and the Subaru team. This experience became so much more special because we were able to witness the gratitude of the patients and their families. In a situation like this, something as simple as a blanket can go a long way. We quickly finished deliveries to the patients on the cancer floor- which in retrospect is something we can celebrate since patients on that floor were sparse. With so many blankets left over, we were able to venture off into different wards of the hospital. It was a beautiful experience to see the reactions of those receiving them. The blankets that Subaru sponsors make great gifts to these patients because, even though they are in a children’s hospital, some of them are considered to be young adults--and blankets can span over all ages. Going through treatment can be harsh- it can be filled with seemingly endless days that are incredibly exhausting to both the body and the mind. We are thankful to partner with Subaru to bring comfort and a small slice of home to the patients we serve.

Blankets comfort all!